Contact Us
We love hearing from parents, caregivers, and families who trust Mamylux. Whether you have a question, feedback, or simply want to share your baby’s story — we’re here for you.
Email Us:
For any product/service/website related questions or feedback, please email us at:
📧 support@mamylux.com
Call Us
Feel free to reach out with any questions — we’re here to help.
Mamylux – Frequently Asked Questions (FAQ)
1. Where can I buy Mamylux products?
MAMYLUX products are available exclusively on Amazon.
We partner with Amazon to offer fast, secure shipping and trusted customer support.
👉 You will find purchase buttons throughout our website that redirect you directly to our official Amazon listings.
2. What makes Mamylux crib sheets different?
Our products are crafted with premium jersey cotton, designed to be soft, breathable, and gentle on your baby’s delicate skin.
We focus on:
High-quality, OEKO-TEX certified fabrics
Safe, snug fit for standard U.S. crib mattresses
Elegant, modern designs for today’s nurseries
Durability and comfort through everyday use
Every detail is created with modern parents in mind.
3. Do your crib sheets fit all standard crib mattresses?
Yes. MAMYLUX fitted crib sheets are designed to fit standard U.S. crib mattresses (52” x 28” and 3–8” depth).
The elastic band is fully encased, ensuring a secure and safe fit.
4. Are the materials safe for babies?
Absolutely.
Our fabrics are OEKO-TEX Standard 100 certified, meaning they are free from harmful chemicals and safe for newborns and toddlers.
We prioritize safety, softness, and durability in everything we create.
5. How do I wash and care for Mamylux sheets?
To maintain softness and extend the life of your crib sheets:
Machine wash cold
Gentle cycle
Use mild detergent
Tumble dry low
Avoid bleach or fabric softeners
Our jersey cotton becomes even softer with every wash.
6. Do you offer returns or exchanges?
Yes. Since we sell through Amazon, all returns and exchanges follow Amazon’s A-to-Z Guarantee.
You can request a return or replacement directly in your Amazon account, and Amazon will process it for you quickly.
7. How fast is shipping?
Shipping speeds depend on Amazon’s options in your area.
Most U.S. customers receive their order within 1–5 business days, and Prime members enjoy fast, free shipping.
8. Do you ship internationally?
At this time, Mamylux products are available only within the United States through Amazon.
We plan to expand shipping options in the future.
9. Are your products covered under a warranty?
Yes. We offer a 30-day quality guarantee.
If you experience any issues, you can contact Amazon customer service or reach out to us through the Amazon seller messaging system.
10. How do I contact Mamylux for support?
For order-related questions, please contact us through Amazon’s “Contact Seller” option.
For general brand questions, you can reach us through the contact form on our website.
We respond as quickly as possible to support our Mamylux families.
11. Will you offer more baby products in the future?
Yes!
We are actively working on expanding the Mamylux product line with more premium baby essentials—always focusing on softness, safety, and modern design.
12. Are Mamylux products good for gifting?
Absolutely.
Our products come in premium packaging, making them perfect for baby showers, newborn gifts, and nursery celebrations.